Outsource support. Unlock freedom. Scale smarter.
Support shouldn't slow you down!
Monthly
Annual
ScaleMail 24/7
$397/month
Includes
24/7 Email Support
Customizing options
SOP Template
FAQ template for general query handling
Round‑the‑clock inbox management
Customer query triage & resolution
Response drafting aligned with your brand voice
Ticket categorization & tagging for easy tracking
SLA‑based response times
Escalation handling for urgent issues
Support shouldn't slow you down!
ScaleEC
$697/month
Includes
M–F 9–5 Email & Chat Support + Smart Automations
All features of ScaleMail 24/7 (within business hours)
Real‑time chat support for faster customer resolution
Custom chat scripts & flows
Out‑of‑office auto‑responses for after‑hours coverage
Standardized replies for FAQs
Support shouldn't slow you down!
ScaleEC-24/7
$997/month
Includes
Full 24/7 Email & Chat Coverage
All features of ScaleEC 9‑5
Continuous 24/7 real‑time chat support
Coverage across global time zones
Faster SLA commitments
Dedicated support specialists for your business
Advanced analytics on chat patterns & volume
Proactive outreach for unresolved tickets
Weekend & holiday coverage included
Support shouldn't slow you down!
ScalePro
$1497/month
Includes
24/7 Email, Chat & Video Support (Premium)
All features of ScaleEC 24/7
Professional inbound phone support
Call scripting aligned with your brand tone
Call escalation protocols
Customer retention + satisfaction handling
Dedicated account manager + weekly performance review
Support shouldn't slow you down!